Frequently Asked
Questions
Welcome to our FAQ section. Here you’ll find answers to the most frequently asked questions and quick solutions to common issues.
Looking for something?
Orders
The cannabis seeds marketed by Barneysfarm.us are items intended for collectors and genetic preservation. All information on the Barneysfarm.us website and packaging is for educational purposes only and is not intended to condone or promote the illegal use of cannabis seeds. Seeds sold on the Barneysfarm.us website contain no more than 0.3% THC Delta-9.
Laws worldwide regarding cannabis seeds vary significantly. Germination of cannabis seed is illegal in most countries. In the U.S., cultivating marijuana is a federal offense and also illegal in many U.S. states. In the U.S. states where marijuana is legal to grow, it may be illegal to import cannabis seeds. Please see our legal disclaimer for more information.
Ordering from Barney’s Farm is quick and straightforward. Simply add your desired items to your cart and remember to select any eligible free promotional seeds.
When you are satisfied with your selection, proceed to checkout from your basket. You will be prompted to enter your billing and shipping details. For information on how we manage and protect your data, please review our Privacy Policy.
Once payment is successfully completed, you will receive a confirmation email containing your order details, including your order number. Please retain this number for any future correspondence regarding your order. After your order has been processed and shipped, we will send a follow-up email with tracking information.
All promotional seeds must be selected before completing checkout. Promotional strains are subject to availability, and we are unable to substitute or include strains other than those listed at the time of selection.
Please note that one seed is included per promotional selection, so be sure to select all available options before finalizing your order. Promotional seeds cannot be added after checkout, and we are unable to arrange additional shipments for promotional items that were not selected during the ordering process.
Once an order has been placed, we are unable to modify, add, or remove any items, including promotional seeds.
However, if you have made an error in your contact details or shipping address, we may be able to update this information provided you contact us as soon as possible and before your order has been processed.
If you need to cancel your order, please contact customer service immediately. Orders are processed and dispatched as quickly as possible to ensure minimal delivery times. As a result, once an order has been processed by our team, we are unable to cancel it.
You are not required to create an account to purchase products from Barney’s Farm.
For each order, you will be asked to provide contact information, which will be used solely to communicate with you regarding your order.
There’s no minimum purchase required when ordering from the Barney’s Farm USA website—order as much or as little as you like.
Barney’s Farm does not currently offer a re-ordering service.
If you’d like to place the same order again, simply add the items to your cart and complete checkout as you did with your original purchase.
Products
At Barney’s Farm, we want to help you get the best possible results from your seeds. Proper storage plays an important role in maintaining seed freshness and viability, whether you plan to germinate soon or store them for future use. Below is a guide to best practices for both short- and long-term storage, along with tips for assessing seed viability.
Short-term storage (up to 6 months): For short-term storage, the focus is on preserving freshness until you are ready to grow:
1. Cool, dry environment: Store seeds in a cool, dry place such as a cupboard or drawer, away from direct sunlight.
2. Airtight containers: Use airtight glass jars or vacuum-sealed bags to protect seeds from air and moisture, which can reduce viability. We recommend humidity levels between 33 to 37%.
3. Stable temperature: Maintain a consistent temperature between 60–70°F (15–21°C) to keep seeds in optimal condition.
Long-term storage (6 months and beyond): When storing seeds for longer periods, additional care is recommended:
1. Refrigeration: A refrigerator is ideal for long-term storage. Keep seeds in an airtight container and away from food or moisture.
2. Freezing: Freezing can further extend seed longevity if done correctly. Use moisture-proof containers and allow seeds to thaw gradually before use. Avoid freezing seeds intended for near-term use, as repeated temperature changes may impact viability.
3. Labeling: Clearly label containers with the strain name and storage date to track age and ensure accurate identification.
How to check seed viability
1. Appearance: Healthy seeds are typically dark brown or gray with a hard outer shell. Seeds that appear green, white, or soft may be non-viable.
2. Float test: Place seeds in a glass of water. Viable seeds usually sink, while non-viable seeds may float.
3. Pressure test: Gently apply pressure to the seed. A viable seed should feel firm and resist cracking.
Proper storage helps ensure your seeds remain fresh and viable until you are ready to grow. If you have any questions or need further guidance, the Barney’s Farm team is always happy to assist.
Happy growing.
All of our seeds are carefully graded under optimal conditions prior to packaging.
We take great care in packing each order to help prevent any deterioration during transit and storage.
At Barney’s Farm, our customers’ satisfaction is of vital importance. If you’re not happy with your products, please contact us via email. Depending on the nature of your enquiry, specific information will be requested. We will be more than happy to look into it carefully and arrange appropriate compensation.
Barney’s Farm reserves the right to refuse compensation if the necessary information is not provided. For any doubt or clarification about the information required, please contact us via email.
The lot number is printed on the label of the packaging. This number allows us to identify the specific production batch.
Your feedback is very valuable to us, so please retain the lot number for future reference.
Barney’s Farm offers a germination guarantee in cases where none—or an exceptionally high percentage—of seeds fail to germinate. Please note that if only a small number of seeds do not germinate, this may be due to factors outside our control, such as individual growing techniques, environmental conditions, or grower experience.
All Barney’s Farm seeds are thoroughly tested prior to release and are not brought to market until consistently high germination rates (over 99%) have been achieved. Our website provides detailed germination guidance; factors such as temperature and humidity play a significant role in germination success.
To submit a germination claim, you will be required to provide clear photos and documentation of your germination method, including temperature and humidity conditions. Please also include any additional information available, such as the lot number printed on the blister and packaging, to help us properly assess the claim.
In order to proceed, we will also require your invoice number or proof of purchase, along with your telephone number and shipping address.
Please note: promotional or free seeds are not eligible for replacement under the germination guarantee.
Barney’s Farm offers a germination guarantee in cases where none—or an exceptionally high percentage—of seeds fail to germinate. If only a small number of seeds do not germinate, this is typically due to factors outside our control, such as individual growing techniques, environmental conditions, or grower experience.
All Barney’s Farm seeds undergo strict quality control, including germination testing, prior to release and are not brought to market until consistently high germination rates (over 99%) have been achieved. Our website provides detailed germination guidance, as factors such as temperature and humidity play a significant role in germination success.
Submitting a germination claim
To allow us to properly review and assess your claim, please provide all of the following information:
1. Your order number or proof of purchase
2. The strain name(s) and number of seeds that did not germinate
3. The batch (lot) number listed on the back of the blister pack
4. Clear photos showing the germination issue
5. A brief description of how the seeds were stored prior to germination
6. A brief description of your germination method (medium used, temperature, timeframe, humidity, etc.)
Please note that we are unable to issue replacements or credits unless all of the above information is provided, as it is required to validate and document the claim.
Once we receive the complete details, our team will review the information and respond within five business days.
Important: Promotional or free seeds are not eligible for replacement under the germination guarantee.
Payment Instructions
Yes. However, we are unable to fulfill orders shipping to U.S. outlying territories, including Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa.
Barney’s Farm USA accepts credit and debit card payments, including Visa, Mastercard, Discover, and American Express.
Our secure payment system makes checkout quick and easy. Simply select the credit/debit card option at checkout and enter your card number, expiration date, and the three-digit security code located on the back of your card.
Once your payment is successfully completed, we will begin processing your order.
Barney’s Farm USA accepts credit and debit card payments, including Visa, Mastercard, Discover, and American Express.
Our secure payment system makes checkout quick and easy. Simply select the credit/debit card option at checkout and enter your card number, expiration date, and the three-digit security code located on the back of your card.
Once your payment is successfully completed, we will begin processing your order. No funds will be withdrawn from your card until your goods have been shipped.
Please note that additional security checks may occasionally be required to protect against fraud. If you have not been issued a verification code for this security step, please contact your card provider for assistance.
We are more than happy to take a bank transfer payment! This can be done via our normal checkout process and you will be provided with a reference number and our bank details.
Simply make your order, select the bank transfer payment method and we shall email you with your order number. Once you have received your confirmation email you will need to use your bank's transfer option, via telephone, internet or in a branch.
We will send you our details, which you will need to provide during the transfer process. The IBAN or BIC / SWIFT codes will need to be entered. In rare cases, an address may be needed.
During payment, please enter your name and order number in the comment section, so that the payment can be associated with your order.
Please enter the final amount specified in your order. Any shortages in payment will result in payment rejection. Similarly, choosing to split or push the transfer fee onto Barney’s Farm will also result in a payment rejection.
At this time, we do not accept personal checks for online or wholesale orders.
At this time, we do not accept postal orders.
We do not accept cash-in-envelope payments.
Unfortunately, due to PayPal’s terms and conditions, we are unable to offer PayPal as a payment option on our site.
We accept returns and will process a refund provided the following conditions are met: the product is unopened, unused, in its original packaging, and in a resaleable condition. Return requests must be submitted within 14 days of receiving your order.
For full details, please refer to our Returns & Refunds Policy.
We are happy to accept wholesale orders from our partners. To get started, please contact [email protected] to create a wholesale account.
You may also register for a wholesale account here. Please include your contact details and the type of business you operate (online retailer, distributor, or physical store). Our team will then contact you to discuss wholesale pricing and provide further information about our wholesale program and offerings.
Shipping & Returns
Please ensure that you provide a valid recipient name and a complete delivery address at checkout. Do not use initials or fictitious names, as this may result in delivery issues.
A valid 10-digit phone number is also required, as the courier may need to contact you during delivery. Any delays, failed deliveries, or non-delivery resulting from incorrect or incomplete customer information remain the responsibility of the customer.
Orders are shipped via USPS and do not require a signature upon delivery. Delivery dates and times cannot be scheduled in advance; however, your USPS tracking number will provide an estimated delivery window once your order has been dispatched.
At this time, we are only able to support sales within the 50 United States. We do not ship to U.S. territories.
Yes. However, we are unable to fulfill orders shipping to U.S. outlying territories, including Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa.
We ship to all U.S. states where it is legal to do so.
However, we are unable to fulfill orders shipping to U.S. outlying territories, including Puerto Rico, the U.S. Virgin Islands, Guam, and American Samoa.
While we can deliver to PO boxes, we strongly recommend using a home or work address so someone is available to receive your parcel.
Please note that USPS may occasionally have difficulty verifying certain addresses, even if they are valid. In such cases, we will contact you to confirm your address and arrange an alternative shipping method to ensure your order is delivered successfully.
We aim to process and ship all orders within 24 hours of purchase. Orders are dispatched Monday through Friday, excluding national holidays.
Orders are shipped via USPS Ground Advantage, which typically delivers within 3–5 business days, depending on the destination. If you select USPS Priority Shipping, delivery usually takes 2–3 business days.
While most orders arrive within these timeframes, we recommend allowing up to four business days for delivery once your order has been shipped. Please note that delivery times may be extended during peak holiday periods due to USPS service delays.
Once your order has been processed and shipped, you will receive a USPS tracking number via email. This tracking link allows you to monitor the status of your shipment directly through USPS.
If you are unable to locate the tracking email, you can visit our tracking page, enter your order number and email address to retrieve your USPS tracking information.
We offer flat-rate shipping of $6 via USPS Ground Advantage and $12 via USPS Priority Mail.
Orders over $50 qualify for free USPS Ground Advantage shipping. If you choose USPS Priority Mail for orders over $50, a $6 shipping fee will apply.
All orders are shipped in discreet mailing packaging using padded mailer envelopes. Packages are sent from a Barney’s Farm subsidiary, The Sun Drops LLC.
All products are shipped in their original, branded packaging, which includes the product name and Barney’s Farm branding.
In the unlikely event that an item arrives faulty or damaged, you may return it for a replacement or refund. Please contact us within 14 days of receiving your order to initiate the process.
We will require a written description of the issue along with clear photos showing the damage. If your return is approved, you may then send the item back in accordance with our returns policy.
Any reasonable return postage costs will be refunded. Returned items must be sent using a tracked delivery service.
Once we receive your return, replacement items will be shipped—or a refund issued—within five business days.
In the unlikely event that your order does not arrive as expected, please contact us within 14 days of delivery. We will require relevant photographic evidence in order to investigate and determine an appropriate resolution.
If your parcel arrives damaged or appears to have been tampered with, please take clear photos of the packaging and contents before discarding anything.
Please track your order and read tracking details carefully, as there may have been delays affecting the delivery of your parcel.
Also, please note that Saturdays and Sundays don’t count as working days.
If you miss your delivery, please contact USPS directly to arrange a new delivery date.
Also, please note that Saturdays and Sundays don’t count as working days.
